Browsing All Posts filed under »Collaboration«

Are you building Social Capital? [WEDS 6/26 1pET]

June 24, 2013 by

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Over on the sourcepov blog, I’ve just started a series on Social Capital. There I frame the concept a bit in the context of community engagement and leadership. I’ll share the definition I used there; does it resonate in the Social Change context ..? When we engage in a real way, we’re building social capital […]

Should Social Entrepreneurs Collaborate? 4 Reasons Why

March 26, 2013 by

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In our new Social Change series at #SMCHAT, we’ve been discussing how to recognize a Social Entrepreneur, a person who is intentional and focused on advancing the social good in a sustainable way. It’s a noble pursuit, but one that can be extremely difficult to pursue in a vacuum. So let’s ask a relational question. […]

Alchemy of Social Change: What’s in the DNA of a Strong Community?

September 26, 2012 by

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Back inJanuary we introduced the notion of chemistry .. or maybe even alchemy .. to discuss what makes up a great community.  In that conversation we were discussing social communities in general, including #SMCHAT. But in the world of social change … which spans Non-Profits and NGO’s but  also includes change initiatives in large ecosystems like […]

Social Media Commerce – Where Social Media, Customer Service and Revenue Intersect

September 12, 2012 by

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Social Media Commerce...I love the sound of that. It's the sound of fruition...Creation of revenue streams via social media. It's exciting for so many. For some, however, it can be intimidating. The important questions can be tough: Who? What? When? Where? Why? How? This week's #SMChat, September 12th at 1pm ET, will focus on Social Media, Customer Service and Social Commerce questions.

Collaboration in the Social Enterprise

August 20, 2012 by

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Deep in the corporate wilderness, I’ve come upon an interesting scene: a cross-section of clients, coworkers and colleagues moving away from silo thinking and silo’d information flows. Their destination? They’re heading towards the connected organization.  It’s a new, relatively unexplored place.  It’s where people choose to work closely together to solve problems, tapping the organic […]

Understanding is Underused in Customer Service

August 8, 2012 by

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Understanding underused in Customer Service - How can we change that by being #PositivelySocial? Join the tweetchat on August 8th at 1pm ET to be a part of the discussion.

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