Facebook launches AI capabilities on Messenger

Posted on July 30, 2017 by

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With Apple’s Siri, Amazon’s Alexa and Google Assistant slowly progressing in to our lives it was bound that Facebook will add the same to Messenger.  M was intended to make Messenger more of an organization tool.

In a recent Social Media Today article, it was stated that Facebook refined M in to a new assistant tool to make tasks easier for users. It’s being rolled out to all Messenger users in the United States.

Facebook’s original vision was:

"Unlike other AI-based services in the market, M can actually complete tasks on your behalf. It can purchase items, get gifts delivered to your loved ones, book restaurants, travel arrangements, appointments and way more."

With the continued growth of Messenger and its bots M will more than likely play a big part in broadening Facebook’s expectations – especially with the addition of Messenger Day.

M will start off with 6 key functions : sending sticks, paying or requisition money, sharing your location, making plans, starting a poll (in group conversations) and getting a ride.

M will share sticks when you use statements such as Hi, Bye and Thank you. M will recognize when people are discussing payments or money. If someone asks where are you, M can prompt you to share your location, especially if you are trying to coordinate a plan. Polls can be set in group conversations if people want to vote on a decision such as where to eat. M will suggest Uber or Lift as options if you talk about going somewhere.

There’s been a recent added functionality where if you are in a group chat you can @mention someone, which is convenient considering sometimes group chats can go on and on and someone doesn’t need to be a part of that conversation.

Even though this is still limited functionality, there is potential to grow the app to reach the level of other assistants.

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