Browsing All Posts filed under »Business«

Is AI intelligent enough for business?

March 30, 2017 by

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An MIT Review article paints a sobering perspective on the current state of AI development as it pertains to business use. While the Google’s and Microsoft’s of Silicon Valley bask in an accelerated pace of tech development, life “outside its force field enclosed” boundaries is quite another story. One of the top researchers at Microsoft […]

Good Customer Experience Requires More Than a Quick Fix

March 15, 2017 by

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If someone were listing costly items for businesses, band-aids would probably not appear on the list. However, after reading a recent article by Sarah Dean, “Are you Band-Aiding your Design or Customer Experience (CX)?” I believe that band-aids may be the most costly item for any business. She astutely identifies the ramifications of “band-aiding” customer […]