Browsing All Posts filed under »Social media«

The Future of Chat. Discuss real time with #smchat JAN 10 1pmET

January 9, 2018 by

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Don’t look now, but there are Twitter Chat’s behind every tree these days. You can tell when you see someone talking to no one in particular, but it’s a deep insight, punctuated by an intriguing hashtag at the end. A passing fad?  No.  Not anymore. For close to 10 years now it’s been happening.  On […]

Examining the #FakeNews impasse

October 27, 2017 by

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Whether or not we can call the current state of online fake news an impasse remains to be seen. Although recent events—from allegations of Russian-linked Facebook accounts spending inordinate amounts of money to spread fake stories during the 2016 U.S. presidential election to the more recent senseless mass shootings in Las Vegas—continue to expose the […]

Social Media Changes

October 9, 2017 by

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Special thanks to Chris Jones for moderating last month’s Marketing #SMChat! I’m so jealous that they talked about book marketing while I was away! This week, our Marketing topic is Social Media Changes: Twitter updates the maximum character count. During the 9/27/17 chat, Creativation Marketing suggested Twitter’s new 280 character limit would be a great […]

Getting Started on Pinterest. It’s #smchat #contentseries 9/27 1pET

September 26, 2017 by

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Nothing sparks the interest of a creative person like a new idea, especially if there’s a visual connection. A strong image, a visual metaphor if you will, can be a powerful catalyst, a great source of inspiration. We see an image. It sparks a new thought. If we’re paying attention, great things happen. It’s true inception, […]

Can Medium eclipse it’s larger cousins? #contentseries 8.23 1pET

August 22, 2017 by

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Can Medium play on a global scale? Let's discuss.

Customer Service and AI – Across Generations

August 16, 2017 by

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A recent post, “The Future of AI (Artificial Intelligence) in Customer Service,” partially serves as the inspiration for the August 16th #SMChat. The other part stems from a consideration of how the various generations in my family prefer to receive service. My grandmother, who is celebrating her 80th birthday today, (Happy Birthday Grandma! She will […]

Social Media In The News

August 8, 2017 by

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“Whatcha reading?” It’s a question posed by many authors on social media, but it’s also a great way to gather customer insights. By getting that single question answered, you can determine what’s important to your target audience, if you pay attention to what they are reading (and writing about). For example, the daily calendar from […]