Browsing All Posts filed under »Social media«

Can Medium eclipse it’s larger cousins? #contentseries 8.23 1pET

August 22, 2017 by

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Can Medium play on a global scale? Let's discuss.

Customer Service and AI – Across Generations

August 16, 2017 by

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A recent post, “The Future of AI (Artificial Intelligence) in Customer Service,” partially serves as the inspiration for the August 16th #SMChat. The other part stems from a consideration of how the various generations in my family prefer to receive service. My grandmother, who is celebrating her 80th birthday today, (Happy Birthday Grandma! She will […]

Social Media In The News

August 8, 2017 by

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“Whatcha reading?” It’s a question posed by many authors on social media, but it’s also a great way to gather customer insights. By getting that single question answered, you can determine what’s important to your target audience, if you pay attention to what they are reading (and writing about). For example, the daily calendar from […]

AI-driven moderation in social apps

July 4, 2017 by

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What could be better, right? Finally, a fine example of applied AI that doesn’t feel threatening! Instagram recently implemented this and sure, this sounds like a win-win: applying AI within a practical and useful context that aims to mitigate online meanness and negativity within the app’s social ethos. But why does it all sound too […]

The mesmerizing tech monopoly

June 4, 2017 by

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A recent post from The Verge, managed to surface one jaw-dropping perspective: By positioning themselves as the platforms on top of which information technology across every sector now runs, these titans of tech become the new centers of gravity for our economy, growing in size, scope, and influence while everyone else struggles not to fall […]

#smchat is 8 .. so it’s time for some cheer .. and our annual social media check-in

May 30, 2017 by

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Our #smchat community turned 8 years old last week. It’s a perfect time to spread a little Twitter Chat cheer. Let’s compare notes on the path behind us and the path ahead. Q1. On #socialmedia investments. Is your overall time expanding, contracting, or flat? What are the drivers? Q2. On #socialmedia change. How have your interactions […]

Social Media For Events

May 9, 2017 by

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Last week I missed #SMChat because my company, Creativation Marketing, was presenting a Google Partner event in celebration of National Small Business Week. The topic was “Make Your Website Work For You.” Want more details? Leave a comment below or send me a Tweet to @sharonmostyn Speaking of events, @johnwlewis reported a recent trend relates […]