Messaging apps continue to evolve

February 25, 2017
by

1

When Facebook first announced that users had to add the Messenger app in order for them to message each other, many users didn’t like that idea. But as the Facebook partnered with companies such as Giphy and Uber it slowly became clear where messenging apps were heading: a one stop shop similar to China’s WeChat. […]

Posted in: Uncategorized

Medium: The Writer’s Sandbox (the 1st entry in our monthly #smchat #contentseries)

February 21, 2017
by

1

Medium has lots to offer both new and experienced writers. #smchat looks at why.

Posted in: Uncategorized

Evolution at the Speed of Business

February 15, 2017
by

1

Organizational structure is evolving more quickly than ever, as are customer expectations. As a result, it is in the best interest of organizations to connect customer-facing departments to the greatest extent possible. This provides opportunities for a cohesive customer experience strategy. When customer-facing departments do not fall under the same overarching organizational structure, they should be […]

Posted in: Uncategorized

Where Were The Puppies? “Big Game” Marketing Trends 2017

February 7, 2017
by

1

Where are the puppies? Big game ads 2017

The “Big Game 2017” – what did you think? There was political commentary (after this election season that’s to be expected I guess), a half-time show that had some people saying it was the best ever, lots of expensive commercials, and oh yeah, Brady and Belichick and the boys won another football trophy. But who […]

Posted in: Marketing

Era of modern robotics

January 31, 2017
by

1

The robots are taking over! Right. Well, I guess we need to somehow talk about this take-over without imposing our own crazy ideas about how the world should be run—oh wait .. n’er mind A TechReview post highlights the significance of the game of poker for  the field of Artificial Intelligence (AI) and why a computer […]

Tagged:
Posted in: AI, Emerging Tech

Tools of the Trade. Join #smchat #contentseries as we launch our 2017 series on tools.

January 24, 2017
by

1

Tools for writing? If you want, start with paper and a pen. Can’t go wrong. The solution’s been in vogue for centuries. But times have changed. Look in the mirror. A tired lot, aren’t we? Writers today are busy. We’re slicing time in ever thinner slices. We need platforms and tools that let us move […]

Posted in: Content

Customer Service in 2017 – Trends and Tips

January 18, 2017
by

1

Did I really just type 2017? It seems like time is really flying…I guess I’m having fun. We are nearly 3 weeks into the new year and every one is moving full steam ahead into achieving Q1 results, but as they are moving ahead, are they looking ahead? It is important to be aware of […]