Browsing All posts tagged under »Community«

Possibilities of Social: 10-Years behind us, and a look ahead

May 21, 2019 by

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It was 10 years ago this spring that the #smchat community made our initial foray into the online exchange of ideas. The topic? Exploring the value proposition of Social Media, where we asked about the possibilities. Much has changed, but the questions are still relevant.  Arguably, the opportunity for collaborative exchange has been eclipsed by […]

Houston: What’s Happening, and What We Can Do #smchat

August 30, 2017 by

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With significant loss happening in Houson, #smchat is providing space for information on what's happening, and what can be done.

A Writer’s Community: Finding Centers and Edges on the Road to Common Ground

November 30, 2016 by

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Most writer’s would acknowledge the importance of their words.  In today’s web-focused, media-rich  world, you can add pictures and videos to the list, and repackage it all as content.  But the issues of focus and priority remain: Our words and our content are how we engage in the 21st centrury; it’s how we deliver our […]

A Little Help from our Friends – Customer Service Resources

August 10, 2016 by

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Can’t we all us a little help from our friends? In business and in life, the answer should always be, “Yes!” Regardless of your career path, you will need to provide customer service to someone at some point – maybe it will be an internal customer or maybe it will be an external customer. Do […]

The Future of (sm)Chat – the results are in; and the Survey Says?

August 1, 2016 by

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Most hesitate when asked to complete a survey. I know I do. But over the last 6 weeks, 31 people in the #smchat community opted to take a few minutes to share their thoughts on what they see as longer-term success factors. The results of the first ever #smchat Futures Survey are in. Clearly it’s […]

Pokemon Go-es To Market

July 11, 2016 by

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Pokemon GO. It’s all everyone is talking about this week…from being the most downloaded and the top-grossing app in the iPhone app store to Niantic Labs job posting for a Global Community Manager to the Texas Department of Transportation’s “Don’t Pokemon GO and Drive” Facebook post. What’s your take on Pokemon GO – animated fad, […]

Humanizing Social Change: Focusing More on Social, Less on Media

June 21, 2016 by

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Change, as you know, is everywhere. It keeps things interesting for change makers, but it can be exhausting. No wonder global coffee sales are a whopping $81B. In past weeks, you may have noticed some introspection among #smchat moderators, as we’ve worked to understand the shifting sands of socialmedia, Twitter, and Twitter chats .. including […]