Browsing All posts tagged under »engagement«

Connection: Tools for the Content Developer’s Network

April 25, 2017 by

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We’re a couple months into the Content Tools series, and we’ve come to solutions to advance social networking. My background frame on Medium introduces 6 tools that can help us: Twitter, Medium, Facebook, Linked-in, Basecamp and Slack note (before you ask): I’m saving Instagram and WordPress for future comparisons and then reviews how they stack […]

A Writer’s Community: Finding Centers and Edges on the Road to Common Ground

November 30, 2016 by

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Most writer’s would acknowledge the importance of their words.  In today’s web-focused, media-rich  world, you can add pictures and videos to the list, and repackage it all as content.  But the issues of focus and priority remain: Our words and our content are how we engage in the 21st centrury; it’s how we deliver our […]

Finding a Voice: An Early Step in your Digital Content Journey

September 27, 2016 by

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Conversation requires a voice.  Have you thought about how you come across in the digital marketplace of ideas? At our #contentseries launch last month, we said creating digital content in the web-infused 21st century can be daunting, though connecting and publishing are easier than ever. The send button literally cries out to be used. But what […]

A Little Help from our Friends – Customer Service Resources

August 10, 2016 by

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Can’t we all us a little help from our friends? In business and in life, the answer should always be, “Yes!” Regardless of your career path, you will need to provide customer service to someone at some point – maybe it will be an internal customer or maybe it will be an external customer. Do […]

Building A Social Network: Value, by Design

July 6, 2016 by

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Most social networks are built without a design. We follow, we like, we get followed, and *POUF* we’re connected to lots and lots of people, some friends and quite a few strangers. Now what? What value can be gained? That of course is the main unsolved riddle of social media for most people. The initial […]

Humanizing Social Change: Focusing More on Social, Less on Media

June 21, 2016 by

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Change, as you know, is everywhere. It keeps things interesting for change makers, but it can be exhausting. No wonder global coffee sales are a whopping $81B. In past weeks, you may have noticed some introspection among #smchat moderators, as we’ve worked to understand the shifting sands of socialmedia, Twitter, and Twitter chats .. including […]