Browsing All posts tagged under »trends«

Possibilities of Social: 10-Years behind us, and a look ahead

May 21, 2019 by

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It was 10 years ago this spring that the #smchat community made our initial foray into the online exchange of ideas. The topic? Exploring the value proposition of Social Media, where we asked about the possibilities. Much has changed, but the questions are still relevant.  Arguably, the opportunity for collaborative exchange has been eclipsed by […]

The Future of Chat. Discuss real time with #smchat JAN 10 1pmET

January 9, 2018 by

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Don’t look now, but there are Twitter Chat’s behind every tree these days. You can tell when you see someone talking to no one in particular, but it’s a deep insight, punctuated by an intriguing hashtag at the end. A passing fad?  No.  Not anymore. For close to 10 years now it’s been happening.  On […]

#smchat is 8 .. so it’s time for some cheer .. and our annual social media check-in

May 30, 2017 by

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Our #smchat community turned 8 years old last week. It’s a perfect time to spread a little Twitter Chat cheer. Let’s compare notes on the path behind us and the path ahead. Q1. On #socialmedia investments. Is your overall time expanding, contracting, or flat? What are the drivers? Q2. On #socialmedia change. How have your interactions […]

Customer Service in 2017 – Trends and Tips

January 18, 2017 by

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Did I really just type 2017? It seems like time is really flying…I guess I’m having fun. We are nearly 3 weeks into the new year and every one is moving full steam ahead into achieving Q1 results, but as they are moving ahead, are they looking ahead? It is important to be aware of […]

2016 Marketing Trends and 2017 Predictions

December 12, 2016 by

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It’s December, so time for a recap of the marketing trends from 2016 and time to make some predictions for what will work in 2017. I was reading the most popular marketing categories for 2016 in Target Marketing magazine and their top 10 included: 10. Content Marketing 9. Search 8. B-to-B 7. Online Marketing 6. […]

Politics in 140c: The Shifting Tide of Social Influence

April 26, 2016 by

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Birds of a feather flock together, it’s true. Unless they decide their flock is taking them in the wrong direction. How’s a bird in this day and age to decide? Our 3-part monthly #socialchange series on Politics enters the Twitter stream just at the U.S. presidential race is heating up. The debates have been going […]

Can @Jack Save Twitter?

December 23, 2015 by

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The #smchat community, edging toward a 7-year anniversary, explores #socialmedia #trends at the start of the New Year. It’s time. Let’s dust off our crystal balls again for a look ahead.  Note: we made a few real-time changes to the flow during the chat; updates applied below (cj). A few weeks back, Jack Dorsey resumed the […]